{"id":2979,"date":"2025-09-24T09:41:56","date_gmt":"2025-09-24T09:41:56","guid":{"rendered":"https:\/\/energysupplyzone.nl\/?page_id=2979"},"modified":"2025-09-25T08:54:46","modified_gmt":"2025-09-25T08:54:46","slug":"klachten","status":"publish","type":"page","link":"https:\/\/energysupplyzone.nl\/fr\/klachten\/","title":{"rendered":"Plaintes"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2979\" class=\"elementor elementor-2979\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-959c62a e-flex e-con-boxed e-con e-parent\" data-id=\"959c62a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ob_use_container_extras&quot;:&quot;no&quot;,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a67ab52 ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-text-editor\" data-id=\"a67ab52\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_postman_use&quot;:&quot;no&quot;,&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"212\" data-end=\"398\">Il peut toujours arriver que quelque chose ne se passe pas comme pr\u00e9vu. Nous vous recommandons d'abord de nous faire part de vos r\u00e9clamations en envoyant un courriel \u00e0 l'adresse suivante <strong data-start=\"372\" data-end=\"395\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"374\" data-end=\"393\">info@energysupplyzone.nl<\/a><\/strong>.<\/p><p data-start=\"400\" data-end=\"764\">\u00c0 partir du 15 f\u00e9vrier 2016, les consommateurs de l'UE pourront \u00e9galement enregistrer des plaintes via la plateforme ODR de la Commission europ\u00e9enne. Cette plateforme ODR se trouve \u00e0 l'adresse suivante <a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"576\" data-end=\"626\">http:\/\/ec.europa.eu\/odr<\/a>. Si votre plainte n'est pas d\u00e9j\u00e0 en cours d'examen ailleurs, vous \u00eates libre de d\u00e9poser votre plainte par l'interm\u00e9diaire de la plateforme de l'Union europ\u00e9enne.<\/p><p data-start=\"766\" data-end=\"1018\">Si cette d\u00e9marche n'aboutit pas \u00e0 une solution, il est possible de soumettre le litige \u00e0 la m\u00e9diation en utilisant les moyens suivants <strong data-start=\"869\" data-end=\"886\">WebwinkelKeur<\/strong> via :<br data-start=\"891\" data-end=\"894\" \/><a class=\"decorated-link\" href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\" target=\"_new\" rel=\"noopener\" data-start=\"894\" data-end=\"1016\">https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Het kan altijd voorkomen dat er iets niet helemaal gaat zoals gepland. We raden u aan om klachten eerst bij ons kenbaar te maken door een e-mail te sturen naar info@energysupplyzone.nl. Vanaf 15 februari 2016 is het voor consumenten in de EU ook mogelijk om klachten aan te melden via het ODR-platform van de Europese [&hellip;]<\/p>\n","protected":false},"author":2252,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2979","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Klachten - energysupplyzone.nl<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/energysupplyzone.nl\/fr\/klachten\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klachten\" \/>\n<meta property=\"og:description\" content=\"Het kan altijd voorkomen dat er iets niet helemaal gaat zoals gepland. We raden u aan om klachten eerst bij ons kenbaar te maken door een e-mail te sturen naar info@energysupplyzone.nl. 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