{"id":2979,"date":"2025-09-24T09:41:56","date_gmt":"2025-09-24T09:41:56","guid":{"rendered":"https:\/\/energysupplyzone.nl\/?page_id=2979"},"modified":"2025-09-25T08:54:46","modified_gmt":"2025-09-25T08:54:46","slug":"klachten","status":"publish","type":"page","link":"https:\/\/energysupplyzone.nl\/en\/klachten\/","title":{"rendered":"Complaints"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2979\" class=\"elementor elementor-2979\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-959c62a e-flex e-con-boxed e-con e-parent\" data-id=\"959c62a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_ob_use_container_extras&quot;:&quot;no&quot;,&quot;_ob_column_hoveranimator&quot;:&quot;no&quot;,&quot;_ob_glider_is_slider&quot;:&quot;no&quot;,&quot;_ob_column_has_pseudo&quot;:&quot;no&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a67ab52 ob-harakiri-inherit ob-has-background-overlay elementor-widget elementor-widget-text-editor\" data-id=\"a67ab52\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_ob_use_harakiri&quot;:&quot;yes&quot;,&quot;_ob_harakiri_writing_mode&quot;:&quot;inherit&quot;,&quot;_ob_postman_use&quot;:&quot;no&quot;,&quot;_ob_perspektive_use&quot;:&quot;no&quot;,&quot;_ob_widget_stalker_use&quot;:&quot;no&quot;,&quot;_ob_poopart_use&quot;:&quot;yes&quot;,&quot;_ob_shadough_use&quot;:&quot;no&quot;,&quot;_ob_allow_hoveranimator&quot;:&quot;no&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"212\" data-end=\"398\">It can always happen that something does not go quite as planned. We recommend that you first report complaints to us by sending an e-mail to <strong data-start=\"372\" data-end=\"395\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"374\" data-end=\"393\">info@energysupplyzone.nl<\/a><\/strong>.<\/p><p data-start=\"400\" data-end=\"764\">As of Feb. 15, 2016, it is also possible for consumers in the EU to file complaints through the European Commission's ODR platform. This ODR platform can be found at <a class=\"decorated-link cursor-pointer\" target=\"_new\" rel=\"noopener\" data-start=\"576\" data-end=\"626\">http:\/\/ec.europa.eu\/odr<\/a>. If your complaint is not already pending elsewhere, you are free to file your complaint through the European Union platform.<\/p><p data-start=\"766\" data-end=\"1018\">If this does not lead to a solution, it is possible to submit your dispute for mediation via <strong data-start=\"869\" data-end=\"886\">WebwinkelKeur<\/strong> via:<br data-start=\"891\" data-end=\"894\" \/><a class=\"decorated-link\" href=\"https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil\" target=\"_new\" rel=\"noopener\" data-start=\"894\" data-end=\"1016\">https:\/\/www.webwinkelkeur.nl\/kennisbank\/consumenten\/geschil<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Het kan altijd voorkomen dat er iets niet helemaal gaat zoals gepland. We raden u aan om klachten eerst bij ons kenbaar te maken door een e-mail te sturen naar info@energysupplyzone.nl. Vanaf 15 februari 2016 is het voor consumenten in de EU ook mogelijk om klachten aan te melden via het ODR-platform van de Europese [&hellip;]<\/p>\n","protected":false},"author":2252,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2979","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Klachten - energysupplyzone.nl<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/energysupplyzone.nl\/en\/klachten\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klachten\" \/>\n<meta property=\"og:description\" content=\"Het kan altijd voorkomen dat er iets niet helemaal gaat zoals gepland. 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